ACTION offers specialized technical assistance and consultation including:

• Designing and implementing risk assessment and decision-making approaches
• Creating practice models
• Developing application of case diversion and tracking strategies
• Integrating the Adoption and Safe Families Act (ASFA) requirements into program and practice
• Planning and implementing Program Improvement Plans
• Managing workload
• Providing workable solutions for organizational and management development

ACTION provides state-of-the-art training specializing in customized curriculum development and training including:

• Investigation, Initial Assessment and Risk Assessment
• Safety assessment and safety management
• Change-Based CPS Intervention
• Foster family assessment
• Adoption family assessment
• Community-based sexual abuse intervention
• Casework technology
• Supervision
• Safety in Out-of-Home Placement

ACTION designs and implements vigorous scientific studies that inform and empower CPS agencies related to:

• Analyzing statutes and policy
• Evaluating of management practices and approaches
• Assessing of workload, work flow and operational functions and design
• Examining the nature and quality of decision-making
• Appraising professional development and training approaches

ACTION operates The National Resource Center for Child Protective Services (NRCCPS) through a cooperative agreement with the Children's Bureau ACYF, for the purpose of providing free technical assistance and training to state, local, and tribal CPS agencies.